FAQ
1. How long does shipping take?
Processing: 1-3 business days (carpets); 3-7 business days (chairs, tables). Shipping: 5-10 days for small items; larger items via freight: 7-20 business days (contiguous US).
2. What are shipping costs?
Calculated at checkout. Chairs and tables may have separate freight charges. Free standard shipping on qualifying orders.
3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.
4. Do items require assembly?
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Bedroom lounge chairs: Yes, require assembly (attaching legs, backrest). Instructions included.
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Small coffee tables: Yes, require assembly (attaching legs or hardware).
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Carpets: No assembly.
5. What safety standards do your products meet?
| Product | Applicable Standards |
|---|---|
| Bedroom lounge chairs | ASTM stability, GCC; upholstery meets California TB 117‑2013 flammability |
| Small coffee tables | ASTM stability, GCC; CARB ATCM Phase 2 (if composite wood) |
| Carpets | 16 CFR Part 1630 (flammability), GCC, FTC textile labeling (16 CFR 303) |
6. Are your carpets and upholstery flame‑resistant?
Yes. Our carpets comply with 16 CFR Part 1630 (Standard for the Surface Flammability of Carpets and Rugs). Chair upholstery meets California TB 117‑2013 (upholstered furniture flammability). However, keep all products away from open flames.
7. What is California Proposition 65?
Some products may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm (e.g., certain dyes, flame retardants, formaldehyde in wood). When applicable, a Proposition 65 warning will be displayed on product pages and packaging.
8. How do I care for my lounge chair?
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Fabric: Vacuum regularly; spot clean with mild detergent; blot – do not rub.
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Leather/faux leather: Wipe with soft, damp cloth; condition periodically.
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Wood: Dust with dry cloth; wipe spills immediately.
9. How do I care for my coffee table?
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Wood: Dust with dry cloth; use coasters; avoid direct sunlight.
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Glass: Clean with glass cleaner and soft cloth.
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Metal: Wipe with damp cloth; dry thoroughly.
10. How do I care for my carpet?
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Vacuum regularly (without beater bar for delicate rugs).
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Blot spills immediately – do not rub.
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Professional cleaning recommended every 12‑18 months.
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Use a rug pad underneath to prevent slipping.
11. What is the weight capacity?
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Lounge chairs: 250‑350 lbs (check product specs).
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Coffee tables: 50‑100 lbs (top surface).
12. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay, and financing options (Affirm/Klarna).